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Innovative & First Class Solutions
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Optimum outcomes for our customers is our purpose.
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Initiatives researched and rolled out to make McFall Fuel’s customers businesses even more successful.
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We are always looking for ways to add benefits for customers or to improve our customer offer. Listening and working with customers to ensure that any concerns, issues, and challenges are worked on is important so that first class solutions are achieved in our long and loyal relationships.
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Expertise & Experience
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McFall Fuel prides itself on the experience and expertise it has to offer customers.
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The focus on specialized training and the ongoing professional growth of staff is paramount.
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McFall Fuel have a number of personnel who specialize in specific areas and keep up to date with the trends e.g. storage capacity, tank repairs and maintenance, lubricants, ad blue, paints, and other additives.
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Every Fuel Delivery Driver is trained to reach the highest standards possible so that they are able to deliver fuel safely.
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Customer Focussed Service
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Our positive approach to service is drawn from 30+ years of experience.
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McFall Fuel customers know when to expect deliveries. Our fuel deliveries provide automated receipting for customers so that you can be confident of only being charged for what was delivered.
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McFall Fuel strive to meet the highest standards whether it be delivery safety, and compliance, as well as finding the best possible customer solution.
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The genuine, friendly, and helpful approach on site is all about you, the customer.
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Every customer has a sales representative assigned to them to ensure that they have someone to call and meet with to discuss their needs.
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McFall Fuel know customers do not have time to stand around and wait for deliveries. We work hard to make fuel and lubricant deliveries as hassle free as possible.
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Quality Products
McFall Fuel offer quality products. By choosing the suppliers of quality fuel, lubricants, AdBlue, Paints and Additives we are able to meet the needs of the farming and horticulture, agricultural contractors, forestry, construction and quarries, transport, commercial, marine and manufacturing sectors.
The products we choose must have reliability, protection, performance and support from the supplier.
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BP are an internationally recognised Fuel Supplier.
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Fuchs is an international leader in lubricant technology. The products have specifications and approvals.
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All of our suppliers are expected to meet the standards for their sector.
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Engaged in Our Communities & Regions
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McFall Fuel work, live, and play in communities and regions across the North Island.
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Giving back to the communities and regions within which we operate reflects our family orientated approach.
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We try and support as many of our customers as we can through various events and activities.
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Family Values & Work Ethic
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McFall Fuel’s long history of first class service is very much based on the sincere family values that underpin everything that the company does.
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Our friendly and personalised approach to customer service - integrity, trust, loyalty and respect.
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Pride in the high quality products we offer - innovative solutions.
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Exceptional team work is customer focused.
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Zero harm underpins all of our values - no harm to people, no harm to the environment and no accidents.
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The Complete Package sees the bulk fuel delivered, stored, and dispensed to meet customers’ business needs. Add in the McFall Fuel Fuel Card, which provides that on the road convenience with access to the largest retail network across the country. A comprehensive lubricant range is available plus Ad Blue, paints, and additives. All of this from the one source to meet customer needs. The tank repairs and maintenance programme along with help with compliance is all part of the package. 
